SureStart

MISys Manufacturing SureStart Gets Companies Up & Running

We know that it can be difficult to implement new software. MISys created SureStart to help companies implement the software as quickly and inexpensively as possible.

The SureStart bundle includes technical support, online training and one-on-one implementation assistance:

30 hours of Coaching and Assistance

You and your assigned Coach will determine how and when to spend the 30 hours based on your needs, including system configuration, data migration and one-on-one training. You can schedule time with your Coach for up to 12 months.

Coaching $4,500 SureStart bundle $900

Priority Technical Support

Starts on day-one to help with the installation of the software. You may contact support by telephone or by entering a support ticket using the online helpdesk. As a Priority customer you will receive a response on the same business day, guaranteed.

Support $1,800 SureStart bundle $350

Online Training Sessions

Attend the online training sessions as many times as you want. Once a month you'll have access to five 4-hour long GoToMeeting sessions which cover all of the fundamentals in setting up MISys Manufacturing. Or jump online anytime, 24/7 to view the pre-recorded training video library.

Training $1,250 SureStart bundle $250

Total: $7,550  with SureStart Bundle $1500

Once you're enrolled in SureStart, you'll also be able to take advantage of:

  • Weekly User Group Meetings. Pose your questions directly to MISys Manufacturing experts and to listen to other users who may have similar needs and interests.
  • The Online Knowledge Base with topics updated and managed by the MISys Technical Support team.
  • A robust MISys Manufacturing Users Guide that will answer most of the questions you may have.

Need more?  Beyond SureStart we offer:

  • Advanced Training Courses. Training on additional modules (MRP, Serial Lot Tracking, Labor Tracking) are offered on a quarterly basis for an additional fee.
  • MISys Professional Services Group. If you need more than 30 hours of assistance from your Coach because you added modules, new needs emerged or you simply ran out of time, use the Professional Services Group at MISys. The rate is $150 per hour.
  • MISys Implementation Partners. Located throughout North America, MISys Implementation Partners can provide you with expertise in specific areas and industries and extended on-site assistance.

 

To Sign Up for SureStart, contact your MISys Sales Rep or MISys Customer Service.

(802) 457-4600
customerservice@misysinc.com
9am - 5pm Eastern Time
(weekends and holidays excepted)

SureStart Bundled Savings Effective 1/1/2016