Implementation Partners > Central Nervous Systems, Ltd. > Reviews
780 Beatty Street, Unit 301
Vancouver, BC V6B 2M1, Canada
centralnervoussystems.com
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The CNS team provided us with indispensable expertise in our migration to MiSys Manufacturing. Their knowledge of MiSys and manufacturing systems is second to none.
As an ongoing support resource for us, CNS’s extremely helpful ‘can do’ attitude has made for a first class business relationship. The team has always provided an extremely prompt service, they have been ready, willing and able to assist when called upon.
We have been using the MISys software for many years and we have never been using it to its fullest potential. When it was time for an upgrade we decided that if we wanted to become productive we should learn how to use the software properly. We tried the online tutorials but there was just too much information to understand on our own. It soon became very evident to us that we needed help. The MISys system was the perfect software for our manufacturing operations however we had no idea how to implement all of the features it had to offer, in order to make ourselves productive. We were put into contact with Central Nervous Systems. Paul and Sean connected with us on a conference call and without even meeting face to face we knew that these guys were going to be able to take us to where we wanted to be. They take training to another level. Every session was productive and we learned step by step how to implement all of the MISys tools that we had previously ignored due to ignorance. Though every training session was remote, we came away more and more confident that we could make this system work for us. Never once did we have to track them down for assistance. Every call was answered and every question had a solution. There was a time change that needed to be dealt with since we are in different provinces, but that did not affect us at all. Paul and Sean moved their schedules to very early mornings to accommodate us. We can’t say enough about how great they are to work with. One on one sessions were held with every employee involved in our operations. They are the MISys wizards that’s for sure! We are so glad we were put in contact with them. We have a ways to go yet before our system is completely utilized but we are confident that with their help we will make it happen soon!
Having gone through 2 other major accounting/inventory programs that did not work and cost us a small fortune to buy and implement I went to Sage 50 and MISys. I had used Sage 50 in all of my other jobs and knew that it worked but I was leery about a “add on” product. We have been using MISys for over 2 years now and I have been very happy with the way it handles our inventory. Our accountants are also happy. The staff at Central nervous systems then transferred our inventory, bill of materials into MISys and then trained us to get the most out of MISys. They also created custom forms for our needs and to this day are very accommodating to make changes. Our phone calls or emails are returned that day and they have NEVER not found us an answer to our questions. The staff are a dream to deal with and I would highly recommend them.
When the boss tasked me with looking into an MRP system for our company it seemed like an insurmountable task. No one in the company had used MRP software before, including me, and there seemed to be no end of choices available. It soon became apparent to me that all of the software did, more or less, the same thing. There were trade-offs of course, some were better at some things, but were worse at others, or it did everything very well, but the cost was prohibitively high.
Two main things sold me on MISys as the MRP software for Adrenalin Marine. First, the reseller was local. I knew that we were going to need on site help to get us up and running. I did not want to have to fly off somewhere to get training, using examples that may or may not have applied to our business directly. Or to possibly be in a class with people from a completely different business, who faced completely different needs from the software. I wanted to deal with the issues that were facing our company, and learn how to use MISys to overcome those specific problems.
The second thing that sold me on MISys was meeting the local re-sellers for the first time. I’m talking about the great people from Central Nervous Systems. Paul and Sean came out to visit us and tour the shop to see firsthand what it was we did and where we needed help. Both of them struck me right away as being knowledgeable about the manufacturing industry through the questions they asked us as they got a feel for our business. To be quite honest, my first impression of them was, I liked them. These were people I wanted to deal with in the long term. I am pleased to say I was right in that first impression.
Today, four years after implementing MISys, I’m happy to say that I made the right choice in going with Central Nervous Systems. They have always been there for us when we needed them, whether it was coming into the office or helping us over the phone. The people with whom Paul and Sean are surrounded are of the same high caliber as themselves. They have done a masterful job in selecting the perfect people to complement their style and work ethic, and it shows every time I have any dealing with Central Nervous Systems. I am very glad we partnered with them in our implementation of MISys.
Huge kudos to the Central Nervous Systems team for the work they did in creating reports that are critical in the operation of our business. The MO Margin Report gives us immediate information on profitability by MO, and the Trending Labor Report shows us our trends and the improvements in labor consumed by individual work center.
Not to mention, our team on the shop floor loves the capability, the accuracy and the speed of the bar code labor scanning system that Central Nervous Systems developed.
I have run large manufacturing organizations, using Oracle, SAP, Epicor and JD Edwards. None of these systems or their implementation partners were able to produce the custom reporting I needed as quickly or inexpensively as I have experienced with MISys and Central Nervous Systems. Thanks guys.